Fees

2023-2024 EXCEL Fee Schedule - click here

Monthly tuition for the EXCEL program is processed on the 20th of each month, beginning August 20th for 10 consecutive months. Options for payment include: Visa or MasterCard, Visa Debit or MasterCard Debit, Post-Dated Cheques, Cash or Money Order. If paying monthly tuition fees online, families can set up auto payment at the time of registration or later through the EZChildTrack Parent Portal.

If you would like more information on setting up autopay, please click on the Help tab on the Parent Portal Home Page and select Payment from the Contents List. Once on the Payment page, click on [Enrolling in Autopay].

Monthly fees are calculated by multiplying the applicable daily rate by the number of instructional days each month less all professional development days, assessment and evaluation days, scheduled breaks (i.e. Winter and Spring Break), the last day of school in June and holidays. There is no refund for non-attendance.

Withdrawal from excel/program changes*

EXCEL requires two-weeks notice to withdraw your child from any program (i.e., Before and/or After). You will be billed for the days within this two-week period where sufficient notice was not provided. Please submit a Change of Enrollment Request through EZChildTrack or contact the EXCEL Registrar or Assistant Registrar to give notice of the effective date of the withdrawal. They will forward the withdrawal information to our school program staff. The Registrar or Assistant Registrar will discuss with the account holder any refunds owing or fees outstanding to close out the account.

Exceptions to the two-week notice will be considered for extenuating circumstances such as family illness or loss of employment. Proof of such circumstances may be required for refunds. Please discuss any extenuating circumstances with the EXCEL Registrar.

payment

Please make sure that the person holding the account and the child's name are listed on all correspondence. A fee of $18.50 will be charged for payments that are returned with insufficient funds or declined payment card transactions. Please make certain that payment card information provided at registration will be valid at the time of transaction each month. Parents/guardians are responsible to update new expiry dates or payment card numbers in the parent portal. Repeated charges may result in the discontinuation of EXCEL services. For account information, please contact the Registrar at 902-464-2000, ext. 2787 or e-mail excelregistrar@hrce.ca or excel@hrce.ca

INCOME TAX RECEIPTS

Income tax receipts are issued by the end of  February in the name of the Primary Account Holder. They can be accessed by signing into the EZChildTrack Parent Portal (https://ca.ezchildtrack.com/excel/parent).

• In the Payments and Statements section of the Home Page, click on the "View Statement: button.
   
• From the Statements page, you can print tax statements for the last completed financial year. To generate these tax statements, click on the "Print" button.

ACCOUNTS IN ARREARS

All transactions are processed on the 20th of each month preceding the month of service. Consistent payments in arrears may result in the discontinuation of EXCEL services and limit any future registration in the EXCEL Program. If necessary, further action and collection efforts will be taken for recovery of the amount owed.

LATE FEES

Our EXCEL After School Program ends at 6:00 p.m. each day and does not offer extended hours. Parents/guardians are required to pick up their children no later than the 6:00 p.m. deadline. In the event that a child(ren) cannot, for whatever reason, be picked up within the alloted program time, the following procedures will be followed: 

• There will be a late pickup charge of $1.00 per minute for the first 15 minutes; and $2.00 per minute thereafter;
• When notice of a late pick up is received, the applicable fees will be billed to your account. If you are set up for Autopay, your payment will be processed along with your regular monthly payment on the next payment due date. Otherwise, payment of late pick up fees must be made on or before the next payment due date to avoid the late payment fee of $18.50. This can be done by signing into your account on the Parent Portal at or by calling/visiting the EXCEL Office. If a late pick up occurs after the final payment due date of the school year (i.e. May 20th), please sign into your account on the Parent Portal or call/visit the EXCEL Office as son as possible to make payment.
• If late pick up occurs regularly, staff will discuss with the parent/guardian whether EXCEL hours meet the family's needs. More than five incidents of late pick up may result in the discontinuation of services.

To ensure the safety and security of the child(ren) still in attendance following the 6:00 p.m. program end time, two leaders must remain on site until such time as an authorized individual arrives for pick up. 

We would ask parents/guardians to carry the EXCEL Program phone number with them at all times so that when you are running late you can communicate with staff your expected delay in arrival.

Parents/guardians are reminded to allow sufficient travel time during times of inclement weather to ensure your arrival prior to 6:00 p.m. Parents/guardians should consider making arrangements to have a neighbour, friend, or relative available to pick up your child(ren) should road/storm delays be encountered.